Scalapay incident

Elevated Errors

Notice Resolved View vendor source →

Scalapay experienced a notice incident on October 22, 2024 affecting API and Customer Web Portal, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2024, 02:54 AM UTC
Resolved
Oct 22, 2024, 03:33 AM UTC
Duration
38m
Detected by Pingoru
Oct 22, 2024, 02:54 AM UTC

Affected components

APICustomer Web Portal

Update timeline

  1. investigating Oct 22, 2024, 02:54 AM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. identified Oct 22, 2024, 03:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 22, 2024, 03:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 22, 2024, 03:33 AM UTC

    This incident has been resolved.