Scaffold experienced a major incident on May 12, 2026, lasting 20h 48m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 12, 2026, 03:22 PM UTC
We're currently investigating an issue that is affecting the availability of many of our customer's websites and email services. The issue was first detected at 3:39pm BST and service has been intermittent since then. We are actively working to to restore services ASAP.
- investigating May 12, 2026, 09:13 PM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved May 13, 2026, 11:27 AM UTC
We've now resolved the incident. Thanks for your patience.