Sauce Labs experienced a notice incident on December 12, 2024 affecting US-West and US-West and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Dec 12, 2024, 01:59 PM UTC
Between 12:40 UTC and 13:20 UTC, Video recordings were missing in test reports for Android tests, affected all regions . We have identified the issue and taken remedial action.
- postmortem Apr 01, 2025, 03:46 PM UTC
### **Dates:** Thursday December 12 2024, 12:40 - 13:30 UTC ### **What happened:** Video recordings for Android Real Device tests were not showing in test results. ### **Why it happened:** A code deployment contained a broken dependency. ### **How we fixed it:** A rollback was executed to the previous known working version. ### **What we are doing to prevent it from happening again:** A check for broken dependencies was added to the deployment.