Sauce Labs incident

2025-January-7 Service Incident

Critical Resolved View vendor source →

Sauce Labs experienced a critical incident on January 7, 2025 affecting Mobile App Distribution Platform and Mobile App Distribution UI, lasting 8h 56m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2025, 09:12 AM UTC
Resolved
Jan 07, 2025, 06:09 PM UTC
Duration
8h 56m
Detected by Pingoru
Jan 07, 2025, 09:12 AM UTC

Affected components

Mobile App Distribution PlatformMobile App Distribution UI

Update timeline

  1. investigating Jan 07, 2025, 09:12 AM UTC

    We are currently seeing .testfairy.com Website pages throwing full-page red alert error messages. We are investigating.

  2. investigating Jan 07, 2025, 09:36 AM UTC

    There is currently an issue with accessing *.testfairy.com pages via Chromium-based browsers, preventing app distribution. Safari browsers can still access these sites. We are investigating.

  3. investigating Jan 07, 2025, 10:58 AM UTC

    There is currently an intermittent issue with accessing *.testfairy.com pages via Chromium-based browsers, preventing app distribution. Safari browsers can still access these sites. We are investigating.

  4. resolved Jan 07, 2025, 06:09 PM UTC

    Access to *.testfairy.com via Chromium-based browsers has been restored. This incident is resolved.