Sauce Labs experienced a notice incident on April 23, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 23, 2025, 05:42 PM UTC
Between 16:55 - 17:25 UTC, we experienced Android Real Device Test failures in our EU data center. After taking remedial action, the issue has been resolved. All services are fully operational.
- postmortem Jun 13, 2025, 10:36 AM UTC
### **Dates:** Wednesday April 23rd 2025, 16:50 UTC - 17:50 UTC ### **What happened:** Native Android tests failed in the EU-Central-1 datacenter. ### **Why it happened:** A large increase in simultaneous jobs with unique applications and cache misses, exhausted resources on the hosts responsible for installing Android native applications. ### **How we fixed it:** Resources were increased to cope with demand. ### **What we are doing to prevent it from happening again:** We have introduced additional controls on native application installs to prevent simultaneous downloads of the same app to a single host .