Sauce Labs incident

2025-June-13 Resolved Service Incident

Notice Resolved View vendor source →

Sauce Labs experienced a notice incident on June 13, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2025, 11:20 AM UTC
Resolved
Jun 13, 2025, 06:30 AM UTC
Duration
Detected by Pingoru
Jun 13, 2025, 11:20 AM UTC

Update timeline

  1. resolved Jun 13, 2025, 11:20 AM UTC

    Between 07:30 - 09:00 UTC, There was an issue with the Saucelabs Dashboard User Interface, this caused problems accessing apps and test results in the all datacenters. After remedial action this issue was resolved.

  2. postmortem Jun 20, 2025, 01:48 PM UTC

    ### **Dates:** Friday June 13th 2025, 07:47 UTC - 09:07 UTC ### **What happened:** A release impacted components of the Sauce Labs Web UI, making them unusable. ### **Why it happened:** Certain fonts were blocked from loading due to CORS issue. ### **How we fixed it:** The release was rolled back. ### **What we are doing to prevent it from happening again:** We are adding additional validation steps to prevent this from recurring.