SatisMeter experienced a notice incident on July 23, 2021, lasting 14d 10h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 23, 2021, 08:16 PM UTC
Email invitations, email digest, and other service emails are currently on hold. Email surveys are NOT affected, as their distribution is not done by SatisMeter, but your e-mail providers. We are investigating the issue.
- investigating Jul 24, 2021, 08:19 PM UTC
[Update] Emails services for all paying customers are restored. Trials accounts still do not receive invitation and reset password emails. Please, contact Support if you require assistance with these services.
- resolved Aug 07, 2021, 06:51 AM UTC
This is incident has been resolved. All e-mail services are working to all accounts, including Trials. If you notice anything odd, please contact Support. Thank you for your patience.