SashiDo incident
[NA/APPS] - Increased rate of applications health errors
SashiDo experienced a minor incident on October 28, 2025 affecting North America and Builds and Deployments, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 28, 2025, 08:58 AM UTC
We are currently investigating this issue.
- investigating Oct 28, 2025, 09:04 AM UTC
We’ve identified that the ongoing connectivity issues
- identified Oct 28, 2025, 09:05 AM UTC
We’ve identified that the ongoing connectivity issues affecting some services in our North America datacenter are due to scheduled maintenance on the vRack network infrastructure by OVHcloud. - Maintenance window: Oct 28, 2025, 08:00–10:00 UTC - Impact: Intermittent or total loss of vRack connectivity during the maintenance period. - Current state: Maintenance is still in progress on OVH’s side. - Reference: https://network.status-ovhcloud.com/incidents/pc33ftfc2xxq We are actively monitoring the situation and will update once connectivity is fully restored. Thank you for your patience and understanding.
- monitoring Oct 28, 2025, 10:35 AM UTC
Our monitoring system report all of the failing applications are healthy. We we will continue monitoring proactively.
- resolved Oct 28, 2025, 11:05 AM UTC
Good news! Things should be back to normal again across the board. Please let us know if there is any further trouble. Thank you so much for your patience while we worked to sort this out.