SashiDo incident

[NA/APPS] - Increased rate of applications health errors

Notice Resolved View vendor source →

SashiDo experienced a notice incident on December 2, 2025, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 02:12 PM UTC
Resolved
Dec 02, 2025, 03:56 PM UTC
Duration
1h 44m
Detected by Pingoru
Dec 02, 2025, 02:12 PM UTC

Update timeline

  1. investigating Dec 02, 2025, 02:12 PM UTC

    We're experiencing an increased rate of applications health errors currently looking into the issue.

  2. identified Dec 02, 2025, 02:38 PM UTC

    We’ve identified the cause of the increased application errors. The issue originates from our data center provider, who is currently experiencing an outage impacting network and compute stability. Our platform remains operational, but some requests may continue to fail intermittently until the provider resolves the incident. You can follow their official updates here: https://bare-metal-servers.status-ovhcloud.com/incidents/9y4sd9ly0lqb We’ll continue to monitor and update as the situation evolves.

  3. monitoring Dec 02, 2025, 03:25 PM UTC

    Our monitoring system report all of the failing applications are healthy. We we will continue monitoring proactively.

  4. resolved Dec 02, 2025, 03:56 PM UTC

    Good news! Things should be back to normal again across the board. Please let us know if there is any further trouble. Thank you so much for your patience while we worked to sort this out.