SashiDo incident

[EU/APPS] - Datacenter network upgrade

Minor Resolved View vendor source →

SashiDo experienced a minor incident on December 9, 2021 affecting API and Redirector and 1 more component, lasting 5d 18h. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2021, 03:19 PM UTC
Resolved
Dec 15, 2021, 10:00 AM UTC
Duration
5d 18h
Detected by Pingoru
Dec 09, 2021, 03:19 PM UTC

Affected components

APIRedirectorParse Server Integration ServiceDashboardEuropeImages ProcessingSending iOS Push NotificationsSending Android Push NotificationsUpdating Statuses in the DashboardMongoDB Management Service

Update timeline

  1. scheduled Dec 09, 2021, 03:19 PM UTC

    Our Datacenter provider is planning to do a internal network upgrade where our servers are located. Small outages are expected during the maintenance period. The outage should be approximately 10 minutes per server. The maintenance will be splitted in 3 batches, we invite you to check the following status page of our datacenter for further information : https://status.scaleway.com/incidents/p4c5d2r2r3zj

  2. scheduled Dec 15, 2021, 06:00 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. scheduled Dec 15, 2021, 06:35 AM UTC

    We will be undergoing scheduled maintenance during this time.

  4. in progress Dec 15, 2021, 06:36 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  5. completed Dec 15, 2021, 10:00 AM UTC

    The scheduled maintenance has been completed.