Sapling experienced a major incident on November 17, 2022 affecting Website, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Website
Update timeline
- investigating Nov 17, 2022, 03:27 AM UTC
Some users are unable to sign into applications with their account information. We have identified the cause and are deploying fixes.
- investigating Nov 17, 2022, 04:15 AM UTC
We have resolved the issue. Some users may need to clear their cache in order to receive updates. Contact [email protected] with any questions.
- resolved Nov 17, 2022, 04:15 AM UTC
This incident has been resolved.