Sapling incident

Cluster update resulting in downtime

Major Resolved View vendor source →

Sapling experienced a major incident on October 19, 2023 affecting API and Backend and 1 more component, lasting 6h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2023, 07:38 PM UTC
Resolved
Oct 20, 2023, 02:06 AM UTC
Duration
6h 27m
Detected by Pingoru
Oct 19, 2023, 07:38 PM UTC

Affected components

APIBackendWebsite

Update timeline

  1. investigating Oct 19, 2023, 07:38 PM UTC

    We are currently investigating the issue.

  2. investigating Oct 20, 2023, 12:25 AM UTC

    Issue has been resolved.

  3. resolved Oct 20, 2023, 02:06 AM UTC

    This incident has been resolved.