Sapling incident

Memory utilization spike

Major Resolved View vendor source →

Sapling experienced a major incident on October 8, 2024 affecting API and Backend, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 03:43 PM UTC
Resolved
Oct 08, 2024, 04:10 PM UTC
Duration
27m
Detected by Pingoru
Oct 08, 2024, 03:43 PM UTC

Affected components

APIBackend

Update timeline

  1. identified Oct 08, 2024, 03:43 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 08, 2024, 03:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 08, 2024, 04:10 PM UTC

    This incident has been resolved.