Sapling Outage History

Sapling is up right now

Sapling had 9 outages in the last 2 years totaling 213h 13m of downtime — averaging 0.4 incidents per month.

There were 9 Sapling outages since September 27, 2025 totaling 213h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://sapling.statuspage.io

Major January 16, 2026

Chrome 144 breaking change for runtime.onMessage

Detected by Pingoru
Jan 16, 2026, 11:24 PM UTC
Resolved
Jan 25, 2026, 03:46 PM UTC
Duration
8d 16h
Affected: Frontend Integration (Extensions)
Timeline · 5 updates
  1. investigating Jan 16, 2026, 11:24 PM UTC

    We are currently patching this issue -- the extension will not work in Chrome v144

  2. investigating Jan 16, 2026, 11:38 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 17, 2026, 06:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 19, 2026, 07:20 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 25, 2026, 03:46 PM UTC

    This has been resolved for over 6 days with the new integration. We left the message so those with the older integration would update.

Read the full incident report →

Major November 26, 2025

AI detect downtime

Detected by Pingoru
Nov 26, 2025, 07:50 PM UTC
Resolved
Nov 26, 2025, 11:00 AM UTC
Duration
Timeline · 1 update
  1. resolved Nov 26, 2025, 07:50 PM UTC

    AWS cluster upgrades led to insufficient AI detection pod assignment, leading to latency and then downtime starting from 10:30am PST.

Read the full incident report →

Minor November 7, 2025

AI detector pods overloaded

Detected by Pingoru
Nov 07, 2025, 11:24 PM UTC
Resolved
Nov 08, 2025, 04:01 AM UTC
Duration
4h 36m
Affected: APIBackendWebsite
Timeline · 2 updates
  1. monitoring Nov 07, 2025, 11:24 PM UTC

    Limited resources in AWS region have led to insufficient AI detector pods since 11/5

  2. resolved Nov 08, 2025, 04:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 8, 2025

Spellcheck latency

Detected by Pingoru
Oct 08, 2025, 06:33 PM UTC
Resolved
Oct 08, 2025, 06:47 PM UTC
Duration
14m
Affected: APIBackend
Timeline · 2 updates
  1. monitoring Oct 08, 2025, 06:33 PM UTC

    We have seen a surge in spellcheck usage in the past day resulting in some scaling of the cluster components needed.

  2. resolved Oct 08, 2025, 06:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 7, 2025

Spellcheck API / service request failures

Detected by Pingoru
Oct 07, 2025, 05:15 PM UTC
Resolved
Oct 07, 2025, 05:15 PM UTC
Duration
Affected: APIBackend
Timeline · 1 update
  1. resolved Oct 07, 2025, 05:15 PM UTC

    Subset of pods failing to connect to caching system after caching system upgrade led to degraded services

Read the full incident report →

Major September 27, 2025

High latency

Detected by Pingoru
Sep 27, 2025, 03:45 PM UTC
Resolved
Sep 27, 2025, 03:45 PM UTC
Duration
Affected: APIBackendWebsite
Timeline · 1 update
  1. resolved Sep 27, 2025, 07:15 PM UTC

    Delays when writing to S3 resulted in latency spikes across endpoints.

Read the full incident report →