Sapia.ai incident

Degraded performance when logging in

Minor Resolved View vendor source →

Sapia.ai experienced a minor incident on February 21, 2024 affecting TalentHub Portal, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2024, 10:57 PM UTC
Resolved
Feb 22, 2024, 01:20 AM UTC
Duration
2h 22m
Detected by Pingoru
Feb 21, 2024, 10:57 PM UTC

Affected components

TalentHub Portal

Update timeline

  1. identified Feb 22, 2024, 12:31 AM UTC

    Some users may experience a delay when first logging in (establishing a connection) to our Edge platform. This is due to an issue in the infrastructure of a third party provider, LaunchDarkly, which they are currently investigating. Further information can be found at https://status.launchdarkly.com/.

  2. resolved Feb 22, 2024, 01:47 AM UTC

    LaunchDarkly has reported that their impacted services have recovered and are operating normally. We apologise for any inconvenience whilst the login process was degraded.