Services unavailable in US-East-1
Affected: Chat ClassicChat ProChat ProChat ProTalentHub PortalATS Integration API
Sapia.ai Outage History
Sapia.ai is up right nowSapia.ai had 2 outages in the last 2 years — averaging 0.1 incidents per month.
There were 2 Sapia.ai outages since July 5, 2024. Each is summarised below — incident details, duration, and resolution information.
Email Processing Delays
Affected: Chat ClassicTalentHub Portal
Timeline · 1 update
- resolved Jul 05, 2024, 04:05 PM UTC
A large number of emails generated by our platform (sent to users and candidates) failed to send. It was identified that there were lots of tasks being processed in the task queue (around 15,000+, of which there were around 8,000 emails), which slowed down the processing. Our engineers deployed a fix, and the backlog of emails was sent.