SAP for Me experienced a major incident on October 27, 2023 affecting SAP for Me, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 27, 2023, 08:15 PM UTC
SAP for Me is experiencing poor performance. Our support team is working with highest priority to identify the root cause and resume service. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support ([email protected]). We apologize for any inconvenience caused. Kind regards, SAP SE – Intelligent Enterprise Solutions
- investigating Oct 27, 2023, 09:24 PM UTC
SAP for Me is currently unavailable. Our support team is working with highest priority to identify the root cause and resume service. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support ([email protected]). We apologize for any inconvenience caused. Kind regards, SAP SE – Intelligent Enterprise Solutions
- investigating Oct 27, 2023, 09:25 PM UTC
SAP for Me is currently unavailable. Our support team is working with highest priority to identify the root cause and resume service. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support ([email protected]). We apologize for any inconvenience caused. Kind regards, SAP SE – Intelligent Enterprise Solutions
- investigating Oct 27, 2023, 09:28 PM UTC
We are continuing to investigate this issue.
- resolved Oct 27, 2023, 11:50 PM UTC
Please be informed, that the technical issues were solved and the system is back to normal operations. SAP SE – Intelligent Enterprise Solutions