SAP for Me incident

SAP for Me Outage

Critical Resolved View vendor source →

SAP for Me experienced a critical incident on February 17, 2024 affecting SAP for Me, lasting 9h 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2024, 10:07 PM UTC
Resolved
Feb 18, 2024, 08:04 AM UTC
Duration
9h 57m
Detected by Pingoru
Feb 17, 2024, 10:07 PM UTC

Affected components

SAP for Me

Update timeline

  1. investigating Feb 17, 2024, 10:07 PM UTC

    SAP for Me is currently unavailable. Our support team is working with highest priority to identify the root cause and resume service. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support ([email protected]). We apologize for any inconvenience caused. Kind regards, SAP SE – Intelligent Enterprise Solutions

  2. identified Feb 17, 2024, 11:04 PM UTC

    SAP for Me is currently unavailable. The system is under maintenance until 1:15 a.m. CET. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support ([email protected]). We apologize for any inconvenience caused. Kind regards, SAP SE – Intelligent Enterprise Solutions

  3. identified Feb 18, 2024, 12:23 AM UTC

    SAP for Me is currently unavailable. The system is under maintenance until 3:15 a.m. CET. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support ([email protected]). We apologize for any inconvenience caused. Kind regards, SAP SE – Intelligent Enterprise Solutions

  4. investigating Feb 18, 2024, 04:05 AM UTC

    SAP for Me is currently unavailable. Our support team is working with highest priority to identify the root cause and resume service. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support ([email protected]). We apologize for any inconvenience caused. Kind regards, SAP SE – Intelligent Enterprise Solutions

  5. resolved Feb 18, 2024, 08:04 AM UTC

    Please be informed, that the technical issues were solved and the system is back to normal operations. SAP SE – Intelligent Enterprise Solutions