SAP for Me incident

Important: Attachment Upload Temporarily Unavailable

Minor Resolved View vendor source →

SAP for Me experienced a minor incident on February 19, 2024 affecting SAP for Me, lasting 4h 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2024, 12:33 PM UTC
Resolved
Feb 19, 2024, 04:48 PM UTC
Duration
4h 15m
Detected by Pingoru
Feb 19, 2024, 12:33 PM UTC

Affected components

SAP for Me

Update timeline

  1. investigating Feb 19, 2024, 12:33 PM UTC

    Currently, the upload/download for attachments to customer cases is unavailable. Our team is working diligently to resolve this issue. We appreciate your patience and understanding. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support ([email protected]).

  2. investigating Feb 19, 2024, 12:36 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 19, 2024, 03:41 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 19, 2024, 04:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 19, 2024, 04:48 PM UTC

    This incident has been resolved.