SAP Conversational AI incident
Poor performance / Intermittent outage on SAP Conversational AI platform /dialog endpoints
SAP Conversational AI experienced a minor incident on June 8, 2021 affecting SAP Conversational AI, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 08, 2021, 07:32 AM UTC
Dear Users, We are currently experiencing poor performance and intermittent outages on our /dialog endpoints. Our team is working on identifying and fixing the issue. We apologize for the inconvenience. Regards, The SAP Conversational AI team
- monitoring Jun 08, 2021, 07:53 AM UTC
Dear Users, The platform is back to normal performance and we are monitoring for stability. We apologize for the inconvenience caused by the temporary issue. Regards, The SAP Conversational AI team
- resolved Jun 08, 2021, 10:46 AM UTC
Dear Users, This incident has been resolved and the platform is fully operational. We thank you for your patience. Regards, The SAP Conversational AI team