Santiment experienced a major incident on February 2, 2026 affecting Santiment API (API GetMetric), lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Santiment API (API GetMetric)
Update timeline
- investigating Feb 02, 2026, 03:40 PM UTC
Between 15:40 UTC and 16:00 UTC on February 03, 2026, a portion of the API responsible for serving metrics was unavailable. The issue was quickly identified, a fix was implemented at 15:50 UTC, and fully deployed by 16:00 UTC.
- resolved Feb 02, 2026, 04:00 PM UTC
All systems are operating normally.