Samsung SmartThings incident
SmartThings Platform Degraded Performance
Samsung SmartThings experienced a minor incident on February 4, 2022 affecting Hubs, Devices, and Automations and Mobile App and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 04, 2022, 05:24 PM UTC
We are investigating a potential service disruption in the Asia Pacific region. We're looking into it and will post additional details as they become available.
- identified Feb 04, 2022, 05:29 PM UTC
Some users in the Asia Pacific regions may be experiencing delays or failures loading certain parts of the app, controlling devices, and automation executions. We are taking corrective action and will provide updates as available.
- resolved Feb 04, 2022, 06:17 PM UTC
The issues with loading the app, device control, and automation execution have been resolved. Please contact us via support.smartthings.com if you have any questions.