Samsung SmartThings incident

Issues with Loading the Mobile App and Device Execution

Notice Resolved View vendor source →

Samsung SmartThings experienced a notice incident on February 5, 2022 affecting Hubs, Devices, and Automations and Mobile App and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2022, 01:26 AM UTC
Resolved
Feb 05, 2022, 01:26 AM UTC
Duration
—
Detected by Pingoru
Feb 05, 2022, 01:26 AM UTC

Affected components

Hubs, Devices, and AutomationsMobile AppPlatform APIs

Update timeline

  1. resolved Feb 05, 2022, 01:26 AM UTC

    Between the times of 12:50AM UTC and 1:10AM UTC, some users in the Asia Pacific region may have experienced delays or failures loading certain parts of the app, controlling devices, and automation executions. These issues have been resolved. Please contact us via support.smartthings.com if you have any questions.