Samsung SmartThings incident

SmartThings Platform Degraded Performance

Minor Resolved View vendor source →

Samsung SmartThings experienced a minor incident on February 15, 2022 affecting Hubs, Devices, and Automations and Mobile App and 1 more component, lasting 20h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2022, 07:51 PM UTC
Resolved
Feb 16, 2022, 04:18 PM UTC
Duration
20h 27m
Detected by Pingoru
Feb 15, 2022, 07:51 PM UTC

Affected components

Hubs, Devices, and AutomationsMobile AppPlatform APIs

Update timeline

  1. identified Feb 15, 2022, 07:51 PM UTC

    Some users in the Europe, Middle East, and Africa regions may be experiencing delays or failures loading certain parts of the app, controlling devices, and automation executions. We are taking corrective action will provide updates as available.

  2. monitoring Feb 15, 2022, 08:18 PM UTC

    We are seeing improved performance and users should no longer be seeing issues. We are continuing to monitor the situation to ensure there are no further issues.

  3. resolved Feb 16, 2022, 04:18 PM UTC

    This incident has been resolved.