Samsung SmartThings incident

SmartThings Platform Degraded Performance

Minor Resolved View vendor source →

Samsung SmartThings experienced a minor incident on February 17, 2022 affecting Hubs, Devices, and Automations and Mobile App and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2022, 05:18 PM UTC
Resolved
Feb 17, 2022, 05:57 PM UTC
Duration
38m
Detected by Pingoru
Feb 17, 2022, 05:18 PM UTC

Affected components

Hubs, Devices, and AutomationsMobile AppPlatform APIs

Update timeline

  1. identified Feb 17, 2022, 05:18 PM UTC

    Some users may currently be experiencing delays or failures loading certain parts of the mobile app, as well as when performing certain actions such as creating/editing locations or automations and controlling devices. We are currently investigating and will provide more details as available.

  2. monitoring Feb 17, 2022, 05:37 PM UTC

    We are seeing improved performance and users should no longer be seeing issues. We are continuing to monitor the situation to ensure there are no further issues.

  3. resolved Feb 17, 2022, 05:57 PM UTC

    This incident has been resolved.