Samsung SmartThings experienced a major incident on February 23, 2022 affecting Hubs, Devices, and Automations and Hubs, Devices, and Automations and 1 more component, lasting 1d 10h. The incident has been resolved; the full update timeline is below.
Affected components
Hubs, Devices, and AutomationsHubs, Devices, and AutomationsHubs, Devices, and Automations
Update timeline
- identified Feb 23, 2022, 05:39 AM UTC
Some users may be experiencing issues with first-time Hub setup. We are currently investigating and will provide more details as available.
- identified Feb 23, 2022, 03:15 PM UTC
We've identified the issue and we are working on implementing the remediation currently.
- monitoring Feb 24, 2022, 05:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2022, 03:48 PM UTC
After further monitoring, we have confirmed the fix is working as expected and users are no longer seeing issues.