Samsung SmartThings incident

Issues Controlling Camera Devices Connected to the SmartThings Platform

Major Resolved View vendor source →

Samsung SmartThings experienced a major incident on September 16, 2022 affecting Hubs, Devices, and Automations and Hubs, Devices, and Automations and 1 more component, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2022, 09:08 PM UTC
Resolved
Sep 16, 2022, 11:13 PM UTC
Duration
2h 5m
Detected by Pingoru
Sep 16, 2022, 09:08 PM UTC

Affected components

Hubs, Devices, and AutomationsHubs, Devices, and AutomationsHubs, Devices, and Automations

Update timeline

  1. identified Sep 16, 2022, 09:08 PM UTC

    We have identified a service disruption for cameras connected to the SmartThings platform. We have already identified the issue and are working to resolve it.

  2. resolved Sep 16, 2022, 11:13 PM UTC

    The issue related to camera devices has been resolved.