Samsung SmartThings incident

Issues with Hubs, Device Control and Automation Execution

Minor Resolved View vendor source →

Samsung SmartThings experienced a minor incident on October 13, 2022 affecting Hubs, Devices, and Automations and Hubs, Devices, and Automations and 1 more component, lasting 23h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2022, 06:47 PM UTC
Resolved
Oct 14, 2022, 05:52 PM UTC
Duration
23h 5m
Detected by Pingoru
Oct 13, 2022, 06:47 PM UTC

Affected components

Hubs, Devices, and AutomationsHubs, Devices, and AutomationsHubs, Devices, and Automations

Update timeline

  1. investigating Oct 13, 2022, 06:47 PM UTC

    Some users may be experiencing issues with device control and automation execution. We are currently investigating and will provide more details as available.

  2. identified Oct 13, 2022, 06:51 PM UTC

    We've identified the issue and are working towards deploying the fix. The issue should only be impacting a subset of Zigbee devices using a Lua Driver.

  3. monitoring Oct 14, 2022, 05:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 14, 2022, 05:52 PM UTC

    This incident has been resolved.