Samsung SmartThings incident

Issues with Loading the Mobile App, Device Control, and Automation Execution

Minor Resolved View vendor source →

Samsung SmartThings experienced a minor incident on October 15, 2022 affecting Hubs, Devices, and Automations and Mobile App and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2022, 04:12 PM UTC
Resolved
Oct 15, 2022, 04:35 PM UTC
Duration
22m
Detected by Pingoru
Oct 15, 2022, 04:12 PM UTC

Affected components

Hubs, Devices, and AutomationsMobile AppDeveloper ToolsPlatform APIs

Update timeline

  1. investigating Oct 15, 2022, 04:12 PM UTC

    Some users in the Europe region may be experiencing delays or failures loading certain parts of the app, controlling devices, and automation executions. We are investigating and will provide updates as available.

  2. identified Oct 15, 2022, 04:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 15, 2022, 04:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 15, 2022, 04:35 PM UTC

    This incident has been resolved.