Samsung SmartThings incident

Degraded performance in the Europe and Americas regions

Notice Resolved View vendor source →

Samsung SmartThings experienced a notice incident on November 8, 2022, lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2022, 07:31 AM UTC
Resolved
Nov 08, 2022, 11:19 AM UTC
Duration
3h 48m
Detected by Pingoru
Nov 08, 2022, 07:31 AM UTC

Update timeline

  1. investigating Nov 08, 2022, 07:31 AM UTC

    We are currently seeing issues in the Europe region. Users may experience high latency controlling devices and automations may also be affected.

  2. investigating Nov 08, 2022, 08:01 AM UTC

    We are now also seeing indications there may also be similar issues (high latency controlling devices and delayed rules execution).

  3. monitoring Nov 08, 2022, 10:39 AM UTC

    We've addressed the underlying issue and will continue to monitor to ensure the fix is working.

  4. resolved Nov 08, 2022, 11:19 AM UTC

    This incident has been resolved.