Samsung SmartThings incident

Service disruption in North America

Major Resolved View vendor source →

Samsung SmartThings experienced a major incident on December 5, 2022 affecting Hubs, Devices, and Automations and Mobile App and 1 more component, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2022, 08:21 PM UTC
Resolved
Dec 05, 2022, 10:12 PM UTC
Duration
1h 51m
Detected by Pingoru
Dec 05, 2022, 08:21 PM UTC

Affected components

Hubs, Devices, and AutomationsMobile AppPlatform APIs

Update timeline

  1. investigating Dec 05, 2022, 08:21 PM UTC

    Some users in North America may be experiencing issues with device control and automation execution. Users may also receive hub offline notifications during this time. We are currently investigating and will provide more details as available.

  2. monitoring Dec 05, 2022, 09:20 PM UTC

    Functionality has recovered at this time and we are continuing to monitor platform health.

  3. resolved Dec 05, 2022, 10:12 PM UTC

    This incident has been resolved.