Samsung SmartThings incident

Delay in command execution and decrease in event deliveries

Major Resolved View vendor source →

Samsung SmartThings experienced a major incident on December 21, 2022, lasting 41s. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2022, 08:25 AM UTC
Resolved
Dec 21, 2022, 08:25 AM UTC
Duration
41s
Detected by Pingoru
Dec 21, 2022, 08:25 AM UTC

Update timeline

  1. monitoring Dec 21, 2022, 08:25 AM UTC

    SmartThings users may have experienced a delay in command execution starting around 1:05 am CT for about an hour because of one of the core services experiencing issues in retrieving data from database. The remedial steps have been taken and the service has returned to healthy state and hence the command execution times should be back to normal. Event deliveries should have caught back to normal as well

  2. resolved Dec 21, 2022, 08:25 AM UTC

    This incident has been resolved.