Samsung SmartThings incident

Issues with Device Control via Voice Integrations and SmartApp Execution

Minor Resolved View vendor source →

Samsung SmartThings experienced a minor incident on February 7, 2023 affecting Mobile App and Mobile App and 1 more component, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2023, 07:56 PM UTC
Resolved
Feb 07, 2023, 11:18 PM UTC
Duration
3h 22m
Detected by Pingoru
Feb 07, 2023, 07:56 PM UTC

Affected components

Mobile AppMobile AppMobile AppPlatform APIsPlatform APIsPlatform APIs

Update timeline

  1. identified Feb 07, 2023, 07:56 PM UTC

    Some users may be experiencing delays or failures controlling devices through voice agents and executing Smartapp automations. The root cause has been identified and teams are working to stabilize the impacted platform features.

  2. monitoring Feb 07, 2023, 09:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 07, 2023, 11:18 PM UTC

    This incident has been resolved.