Samsung SmartThings incident
Issues with Hubs, Device Control and Automation Execution
Samsung SmartThings experienced a minor incident on February 15, 2023 affecting Hubs, Devices, and Automations and Hubs, Devices, and Automations and 1 more component, lasting 14h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 15, 2023, 12:14 AM UTC
Some users may be experiencing issues with device control and automation execution. Users may also receive hub offline notifications during this time. We are currently investigating and will provide more details as available.
- identified Feb 15, 2023, 12:51 AM UTC
Some users may be experiencing issues with device control and automation execution. Users may also receive inaccurate hub offline notifications during this time. We are currently investigating and will provide more details as available.
- monitoring Feb 15, 2023, 01:23 AM UTC
The previously mentioned issues have been resolved. Users with Z-Wave Switch devices may continue to see issues with device control or automation execution over the next 12 hours while a fix for this device type is released to all users. Affected users can restart their hubs to immediately resolve the issue if desired.
- resolved Feb 15, 2023, 02:53 PM UTC
This incident has been resolved.