Samsung SmartThings incident

Disconnected Devices

Notice Resolved View vendor source →

Samsung SmartThings experienced a notice incident on April 5, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2023, 08:00 PM UTC
Resolved
Apr 05, 2023, 08:00 PM UTC
Duration
—
Detected by Pingoru
Apr 05, 2023, 08:00 PM UTC

Update timeline

  1. resolved Apr 05, 2023, 09:08 PM UTC

    Due to a planned change a very small set of users unintentionally had some of their devices removed from SmartThings. We have implemented a fix to prevent this from happening in the future, and have restored functionality where possible. We will also send an email to impacted users with instructions on restoring complete functionality.