Samsung SmartThings incident

SmartThings and Aeotec Cameras: Live streaming and clip recording degraded performance

Minor Resolved View vendor source →

Samsung SmartThings experienced a minor incident on May 9, 2023 affecting Hubs, Devices, and Automations and Hubs, Devices, and Automations and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2023, 08:13 PM UTC
Resolved
May 09, 2023, 09:39 PM UTC
Duration
1h 25m
Detected by Pingoru
May 09, 2023, 08:13 PM UTC

Affected components

Hubs, Devices, and AutomationsHubs, Devices, and AutomationsHubs, Devices, and Automations

Update timeline

  1. identified May 09, 2023, 08:13 PM UTC

    Live streaming and clip recording features of SmartThings and Aeotec cameras are encountering degraded performance as of 12:00pm CST. Users may experience issues using these features until corrective action is complete.

  2. monitoring May 09, 2023, 09:08 PM UTC

    Corrective actions have been taken and we are monitoring the results.

  3. resolved May 09, 2023, 09:39 PM UTC

    SmartThings and Aeotec camera features have returned to normal.