Samsung SmartThings incident

Matter Device Control and Onboarding Issues

Notice Resolved View vendor source →

Samsung SmartThings experienced a notice incident on August 23, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2023, 01:41 PM UTC
Resolved
Aug 22, 2023, 07:00 PM UTC
Duration
—
Detected by Pingoru
Aug 23, 2023, 01:41 PM UTC

Update timeline

  1. resolved Aug 23, 2023, 01:41 PM UTC

    Some users may have briefly experienced issues controlling or viewing current devices states for Matter devices from the SmartThings platform. During this time onboarding Matter devices via SmartThings may have failed as well. The issue is now resolved and for users still experiencing issues with their matter connected devices, please reboot your hub(s) and try again.