Samsung SmartThings incident

Degraded performance in the Americas region

Notice Resolved View vendor source →

Samsung SmartThings experienced a notice incident on May 19, 2022 affecting Hubs, Devices, and Automations and Mobile App and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2022, 01:15 AM UTC
Resolved
May 19, 2022, 01:46 AM UTC
Duration
31m
Detected by Pingoru
May 19, 2022, 01:15 AM UTC

Affected components

Hubs, Devices, and AutomationsMobile AppDeveloper ToolsPlatform APIs

Update timeline

  1. investigating May 19, 2022, 01:15 AM UTC

    Some users in North America may be experiencing issues with device control and automation execution. Users may also receive inaccurate hub offline notifications during this time. We are currently investigating and will provide more details as available.

  2. monitoring May 19, 2022, 01:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 19, 2022, 01:46 AM UTC

    This incident has been resolved.