Samepage.io incident

Samepage.io service is unstable

Major Resolved View vendor source →

Samepage.io experienced a major incident on February 5, 2016, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2016, 05:02 PM UTC
Resolved
Feb 05, 2016, 07:02 PM UTC
Duration
2h
Detected by Pingoru
Feb 05, 2016, 05:02 PM UTC

Update timeline

  1. investigating Feb 05, 2016, 05:50 PM UTC

    Some users may experience issue with displaying and editing text components on Samepage. We are working hard to solve this issue. We are very sorry for that inconvenience.

  2. identified Feb 05, 2016, 06:11 PM UTC

    Some users may experience issues like long response times or "service unavailable" messages while working with https://samepage.io service. These issues are not caused by Samepage.io service, but by unstable Internet connectivity with high packet lost rate from some locations.

  3. monitoring Feb 05, 2016, 06:17 PM UTC

    Our ISP is under DDOS attack. They are working hard on mitigating it.

  4. resolved Feb 05, 2016, 07:12 PM UTC

    The issue has been resolved. Our connectivity is stable now.