Samepage.io incident

Notifications don't work for some of our users

Minor Resolved View vendor source →

Samepage.io experienced a minor incident on August 4, 2016, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2016, 05:05 PM UTC
Resolved
Aug 04, 2016, 08:12 PM UTC
Duration
3h 7m
Detected by Pingoru
Aug 04, 2016, 05:05 PM UTC

Update timeline

  1. investigating Aug 05, 2016, 08:52 AM UTC

    Some of our users might not receive notifications about new chat messages from Samepage. We're investigating the issue.

  2. identified Aug 05, 2016, 08:52 AM UTC

    We've identified an issue in one of our components and we're preparing a fix.

  3. resolved Aug 05, 2016, 08:53 AM UTC

    We've deployed new version and the issue is resolved.