Samepage.io incident

Samepage degraded performance and unavailability

Notice Resolved View vendor source →

Samepage.io experienced a notice incident on August 3, 2017, lasting 14h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2017, 04:07 PM UTC
Resolved
Aug 04, 2017, 06:28 AM UTC
Duration
14h 20m
Detected by Pingoru
Aug 03, 2017, 04:07 PM UTC

Update timeline

  1. monitoring Aug 03, 2017, 04:07 PM UTC

    On August 3rd, between 2pm and 4pm UTC, a fault related to migrating Samepage services to Amazon caused unavailability of Samepage for a majority of our users. The incident was resolved and Samepage is now operating normally. We have identified the root cause, implemented a solution and are preparing additional improvements to prevent such failures in the future. We apologize for the inconvenience.

  2. resolved Aug 04, 2017, 06:28 AM UTC

    This incident has been resolved.