Samepage.io incident

Internet connectivity issue

Notice Resolved View vendor source →

Samepage.io experienced a notice incident on December 15, 2021, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 03:49 PM UTC
Resolved
Dec 15, 2021, 04:29 PM UTC
Duration
39m
Detected by Pingoru
Dec 15, 2021, 03:49 PM UTC

Update timeline

  1. investigating Dec 15, 2021, 03:49 PM UTC

    Our infrastructure provider AWS is investigating an internet connectivity issue that can cause Samepage inaccessible for some of our customers.

  2. investigating Dec 15, 2021, 03:55 PM UTC

    Due to the same internet connectivity issue our systems are unable to access Google and Apple push servers and thus notifications may not be delivered correctly.

  3. monitoring Dec 15, 2021, 04:13 PM UTC

    The situation seems to be improving but we will continue monitoring it.

  4. resolved Dec 15, 2021, 04:29 PM UTC

    Per AWS the issue is resolved. And we are not seeing any issues.