Samepage.io incident

Connectivity issue, possible slow responses from Samepage.io service

Minor Resolved View vendor source →

Samepage.io experienced a minor incident on March 15, 2016, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2016, 03:48 PM UTC
Resolved
Mar 15, 2016, 05:20 PM UTC
Duration
1h 32m
Detected by Pingoru
Mar 15, 2016, 03:48 PM UTC

Update timeline

  1. identified Mar 15, 2016, 03:48 PM UTC

    Some users may experience issues like long response times while working with https://samepage.io service. These issues are not caused by Samepage.io service, but by unstable Internet connectivity with high packet loss rate from some locations.

  2. monitoring Mar 15, 2016, 04:18 PM UTC

    We are in touch with our service provider who is working hard to fix the issue.

  3. resolved Mar 15, 2016, 05:20 PM UTC

    Issue identified and resolved. Cause of downtime was faulty networking equipment in our service provider data center. Total downtime was 1 hour 10 minutes.