Samepage.io incident

DNS provider issues

Minor Resolved View vendor source →

Samepage.io experienced a minor incident on September 20, 2017, lasting 6h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2017, 02:27 PM UTC
Resolved
Sep 20, 2017, 08:31 PM UTC
Duration
6h 4m
Detected by Pingoru
Sep 20, 2017, 02:27 PM UTC

Update timeline

  1. identified Sep 20, 2017, 02:27 PM UTC

    We're having issues with our DNS provider, some requests might fail.

  2. identified Sep 20, 2017, 02:43 PM UTC

    It looks that all .io domains are affected, because the issue is caused by outage of .io domain root nameservers.

  3. monitoring Sep 20, 2017, 05:16 PM UTC

    The problem seems to be fixed. We are continuing with close monitoring of the situation.

  4. resolved Sep 20, 2017, 08:31 PM UTC

    This incident has been resolved.