Samepage.io incident

Conflict with Bitdefender's cloud managed anti-virus platform

Major Resolved View vendor source →

Samepage.io experienced a major incident on May 17, 2018 affecting Samepage App, lasting 20d. The incident has been resolved; the full update timeline is below.

Started
May 17, 2018, 06:57 PM UTC
Resolved
Jun 06, 2018, 07:55 PM UTC
Duration
20d
Detected by Pingoru
May 17, 2018, 06:57 PM UTC

Affected components

Samepage App

Update timeline

  1. identified May 17, 2018, 06:57 PM UTC

    We are aware of reports that Bitdefender's cloud managed anti-virus platform may be blocking the use of the Samepage Desktop Application. We are in contact with Bitdefender to fix this situation. In the meantime, if you are affected, please access Samepage via a desktop web browser.

  2. resolved Sep 10, 2018, 07:55 PM UTC

    This incident has been resolved.