Salv incident

AML Platform experiencing issues with login

Minor Resolved View vendor source →

Salv experienced a minor incident on January 24, 2022 affecting app.salv.com and demo.salv.com, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2022, 11:29 AM UTC
Resolved
Jan 24, 2022, 12:37 PM UTC
Duration
1h 7m
Detected by Pingoru
Jan 24, 2022, 11:29 AM UTC

Affected components

app.salv.comdemo.salv.com

Update timeline

  1. investigating Jan 24, 2022, 11:29 AM UTC

    AML Platform login experiencing issues. Some customers are not able to access dashboard.

  2. identified Jan 24, 2022, 12:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 24, 2022, 12:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 24, 2022, 12:37 PM UTC

    This incident has been resolved.