Salv incident

Issues with DNS connection

Critical Resolved View vendor source →

Salv experienced a critical incident on June 21, 2022 affecting app.salv.com and demo.salv.com and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 07:12 AM UTC
Resolved
Jun 21, 2022, 08:47 AM UTC
Duration
1h 35m
Detected by Pingoru
Jun 21, 2022, 07:12 AM UTC

Affected components

app.salv.comdemo.salv.comsalv.com

Update timeline

  1. investigating Jun 21, 2022, 06:51 AM UTC

    Our DNS provider is experiencing service/network wide issues. They are investigating on their sie. We are looking into alternative solutions to resolve issue on our side. Next update expected in 30 minutes.

  2. identified Jun 21, 2022, 07:12 AM UTC

    Issue identified and fix being implemented on our DNS provider side. We are continuously monitoring situation and ready to kick-off alternative plan. Next update expected in 30 minutes.

  3. monitoring Jun 21, 2022, 07:28 AM UTC

    Fix implemented on DNS provider side.

  4. resolved Jun 21, 2022, 08:47 AM UTC

    This incident has been resolved.