Salv incident

API requests were wrongfully returning HTTP status 200

Major Resolved View vendor source →

Salv experienced a major incident on July 22, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2022, 11:35 AM UTC
Resolved
Jul 22, 2022, 08:00 AM UTC
Duration
Detected by Pingoru
Jul 22, 2022, 11:35 AM UTC

Update timeline

  1. resolved Jul 22, 2022, 11:35 AM UTC

    All API calls except HTTP GET were not successfully processed today, 22 July 2022, from 08:05 to 09:08 (UTC). This impacted all types of API calls (add/patch persons, transactions, screening checks, monitoring checks etc). During this time, 22 July 2022, from 08:05 to 09:08 (UTC), all API calls failed but returned response 200 (OK) with an empty payload. Our engineering team is still investigating this issue with highest priority to understand what happened and if we have additional details about specific ids impacted, we will let you know as soon as possible.