Salv incident

System experiencing problems

Major Resolved View vendor source →

Salv experienced a major incident on October 27, 2022 affecting app.salv.com, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2022, 07:36 AM UTC
Resolved
Oct 27, 2022, 10:49 AM UTC
Duration
3h 13m
Detected by Pingoru
Oct 27, 2022, 07:36 AM UTC

Affected components

app.salv.com

Update timeline

  1. investigating Oct 27, 2022, 07:36 AM UTC

    We have identified issue with our system and are investigation what is causing issue.

  2. identified Oct 27, 2022, 07:53 AM UTC

    We identified problem and applied fix. System normalised and is working as expected. We are continuing with investigation to identify root cause.

  3. monitoring Oct 27, 2022, 07:58 AM UTC

    We are continuing system monitoring and identifying root cause.

  4. resolved Oct 27, 2022, 10:49 AM UTC

    The incident has been resolved. We have identified root cause and will be applying fix soon. Meanwhile we continue monitoring the system.