Salv incident

AML Platform response time degradation

Minor Resolved View vendor source →

Salv experienced a minor incident on March 27, 2023 affecting app.salv.com, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2023, 01:37 PM UTC
Resolved
Mar 27, 2023, 05:33 PM UTC
Duration
3h 55m
Detected by Pingoru
Mar 27, 2023, 01:37 PM UTC

Affected components

app.salv.com

Update timeline

  1. investigating Mar 27, 2023, 01:37 PM UTC

    We noticed that our systems are having degradation in performance. We are investigating what is root cause behind it.

  2. monitoring Mar 27, 2023, 01:57 PM UTC

    We found root cause and applied patch. System performance should normalise. We will keep monitoring system.

  3. resolved Mar 27, 2023, 05:33 PM UTC

    This incident has been resolved.